Food Safety Auditing & Mystery Audit Services — Dubai & UAE
Independent auditing that tells you the truth about your operation — before the regulator, certification body or head office does. Second-party audits, supplier audits, pre-certification checks and unannounced mystery visits.
Food Safety Inspection & Scoring
On-site, 100-point audit benchmarked to DM grading — know your inspection grade before the inspector arrives.
Explore the scoring programmeOutsourced QCQuality Control Services for Food Manufacturers
Outsourced QC retainer with scheduled visits, full regulatory inspection handling, supplier audits, lab coordination and monthly management reports for UAE food manufacturers.
Explore QC servicesFood Safety Auditing
Independent, evidence-based audits against Dubai Municipality, ADAFSA, HACCP, ISO 22000, FSSC 22000 and BRCGS standards.
Food Safety System Audit
Comprehensive audit of your HACCP plan, PRPs, monitoring records, corrective actions and documentation. Benchmarked against your chosen standard — HACCP, ISO 22000, FSSC or BRCGS.
Food safety auditingPre-CertificationPre-Certification Readiness Audit
Run a full mock audit before your certification body arrives. Identify non-conformities, close gaps and walk into audit day knowing exactly where you stand.
Pre-cert auditingSupply ChainSupplier & Second-Party Audit
Audit your ingredient suppliers, co-packers and logistics providers against your own or a recognised standard. Written reports with corrective action requirements and follow-up verification.
Supplier auditingMystery Audit Services
Unannounced visits that test what your team actually does — not what they do when they know they’re being watched.
Food Safety Mystery Audit
Undercover assessment of kitchen hygiene, temperature controls, personal hygiene compliance, allergen handling and food storage — evaluated as a real customer or inspector would see it.
Mystery auditHospitalityHospitality & Service Mystery Audit
Service standards, guest experience, complaint handling, staff behaviour and brand compliance — assessed by trained evaluators visiting as ordinary guests. Used by hotels, restaurants and café chains.
Hospitality mystery auditProgrammeMystery Audit Programme
Quarterly or monthly rolling visits across multiple sites or outlets. Trend reporting, benchmarking between locations and management dashboards. Ideal for multi-branch F&B operators.
Audit programmeHORECAHygiene Officer Services for Hotels & Restaurants
Designated Food Hygiene Officer on retainer for hotels, restaurants and caterers across all UAE emirates. DM inspection handling, staff training and monthly compliance reports.
Explore hygiene officer servicesFrom brief to report in days, not weeks.
Brief & Scope
We agree the standard, locations, date (or leave unannounced) and reporting format. Mystery audits are booked without staff knowledge.
On-Site Visit
IRCA-registered auditor conducts the assessment. For mystery audits, the visit is indistinguishable from a regular customer or inspector visit.
Report & Findings
Written report delivered within 48 hours. Non-conformities graded by severity. Corrective action requirements clearly stated with deadlines.
Close-Out Support
Optional follow-up visit to verify corrective actions. For certification audits, we stand alongside you on audit day and resolve NCRs in real time.
Auditors who tell you what you need to hear.
Genuinely independent
We audit what we don't consult on for the same client — no conflict of interest, no incentive to pass a system we helped build on the same engagement.
IRCA registered auditors
Every food safety and ISO audit is conducted by an IRCA-certified lead auditor — the same qualification required for third-party certification audits.
UAE standards expertise
Dubai Municipality, ADAFSA, Federal Food Code — our auditors know what local inspectors look for and audit to those expectations, not generic global checklists.
Reports you can act on
Non-conformities graded by severity. Root cause analysis included. Corrective actions specified with deadlines — not a list of observations that leaves you guessing what to do next.
Mystery audit integrity
Our mystery auditors are unknown to your team. We never reuse evaluators who have been to your site before. The result is an honest snapshot, not a managed performance.
Linked to consulting
An audit finding you can't action is a wasted finding. Where gaps require consulting support to close, we scope and deliver that too — under one accountable team.
Common questions about our audit services.
What is a second-party audit?
A second-party audit is conducted by your organisation (or on your behalf) on a supplier or partner — distinct from a first-party internal audit or a third-party certification audit. We conduct these on your behalf against your standard or a recognised scheme.
How are mystery audits kept confidential?
Mystery audits are booked without disclosing the client to the evaluator until the report stage. Staff at the audited site are never informed in advance. We sign NDAs on request and reports are delivered only to authorised contacts.
How quickly do we receive the audit report?
Standard turnaround is 48 hours from the audit visit. Complex multi-site or multi-standard audits may take 3–5 working days. We do not delay reports to extend engagements.
Can you audit against Dubai Municipality requirements?
Yes. Our auditors are familiar with Dubai Municipality food establishment requirements, the inspection checklist criteria and the scoring system. We can pre-assess your site against these before an official inspection.
Do mystery auditors need to know the industry?
Yes — and ours do. Our hospitality mystery auditors have F&B operational backgrounds. Our food safety mystery auditors hold Highfield Level 3 or 4 qualifications and know exactly what to look for behind the scenes.
Can we combine auditing with certification consulting?
Yes, and we recommend sequencing them: audit first to establish a baseline, then consult to close gaps, then audit again pre-certification. This is the most efficient route to a clean certification audit.
Ready to see your operation through an auditor’s eyes?
Tell us your site type, standard and preferred timing. We’ll confirm availability and send a fixed-price quote within one business day.